Rohit Sharma

Rohit Sharma

Rohit Sharma masters the skills of handling technology at MultiTech IT to drive innovation and strategic growth. With over a decade of experience in this domain, he applies his IT expertise to optimise business processes for impactful digital transformation & efficiency that amplify over time.

Articles by Rohit Sharma

how-AI-is-reshaping-it-infrastructure

How Agentic AI Is Reshaping IT Infrastructure: A CIO’s Guide

For years, chatbots have been used to answer questions. But now, we…

IT strategy for multi-location

Why IT Support Fails Across Multiple Locations and How to Fix It

Think of a case where the manager calls in the head office…

IT_solutions_for_Australian_startups

Why Outsourced IT Support Is Becoming Essential for Australian SMBs

Running a high-performance business is not as simple as it looks, especially…

IT_support_for_hotels

How Modern Technology Transforming Hotel Operations in 2026?

Like other sectors, the hotel industry also wants things to be effortless.…

IT-strategy-for-real-estate

Technology Challenges Preventing Real Estate Agencies From Scaling

Real estate is one of the most promising sectors in Australia. CoreLogic’s…

Strategic-Role-of-IVR

How IVR Is Transforming Modern Call Centre Management

Do you still believe that the efficiency of a call centre depends…