Rohit Sharma

Rohit Sharma

Rohit Sharma masters the skills of handling technology at MultiTech IT to drive innovation and strategic growth. With over a decade of experience in this domain, he applies his IT expertise to optimise business processes for impactful digital transformation & efficiency that amplify over time.

Articles by Rohit Sharma

Data quality for artificial intelligence

Why Data Quality Is Becoming a Critical Issue for AI-Ready Businesses

Artificial intelligence has rapidly evolved from luxury to a primary requirement for…

Reactive-IT-Support

Beyond the Ticket – How to Deliver Proactive Desktop Support

Proactive desktop support refers to assistance provided to control prospective technical glitches…

Microsoft Intune

Why Microsoft Intune Is Important for Australian Businesses in 2026

Have you noticed that the work culture has silently shifted from onsite…

how-AI-is-reshaping-it-infrastructure

How Agentic AI Is Reshaping IT Infrastructure: A CIO’s Guide

For years, chatbots have been used to answer questions. But now, we…

IT strategy for multi-location

Why IT Support Fails Across Multiple Locations and How to Fix It

Think of a case where the manager calls in the head office…

IT_solutions_for_Australian_startups

Why Outsourced IT Support Is Becoming Essential for Australian SMBs

Running a high-performance business is not as simple as it looks, especially…